HerBooJah is a sustainable Afro-urban fashion brand offering modular outfits through Buy, Rent, and EcoSwap™ options. We champion circular fashion with a nod to Africa’s rich barter history.
What’s special about HerBooJah's modular design?
Each modular piece is designed for restyling, reducing waste, and maximising outfit value. It aligns with our goal to make fashion sustainable, flexible, and expressive.
🌱 What are EcoCredits?
EcoCredits are loyalty points you earn for every sustainable action—like Swapping, Renting, Buying, Referring, Reviewing, Recycling, or Sharing your look. You can use them for discounts, upgrades, or exclusive perks.
💳 What is an Eco ID & Rewards?
Your Eco ID is a unique code assigned when you join a membership tier. It tracks your circular actions and unlocks rewards. You earn EcoCredits or commissions for every Swap, Rent, Buy, Referral, Review, or Share.
🌍 What are the membership tiers and their EcoCredit bonuses?
We have three membership tiers:
EarthSaver 🌱 (Basic): ₦2,000 EcoCredit bonus per transaction
GreenVanguard 💚 (Advanced): ₦3,000 bonus per transaction
JahMode Elite 👑 (Premium): ₦5,000 bonus per transaction
📸 How does the community bonus work when I share my style?
Share your look on Instagram or TikTok, tag @herboojah and use #EcoSwap and #EcoSwapByHerboojah to earn bonus EcoCredits based on your outfit’s Swap Points:
🌱 Seedling (1 Swap Point): ₦1,000 bonus
🌳 Tree (2 Swap Points): ₦2,000 bonus
🌲 Forest (3+ Swap Points): ₦3,000 bonus
How long can I keep a rented or swapped item?
All rentals and swaps are valid for up to 7 days, with the option to renew depending on availability.
Can I order a custom or bespoke outfit?
Yes, you can! Select the “Bespoke Order” option at checkout, and submit your measurements using our Bespoke Measurement Guide. Custom designs may take a bit longer to deliver.
What if I want to keep an item I rented?
You can reach out to us to check availability for purchase. If the item is modular, you may also buy specific parts to restyle it further.
What if my outfit doesn’t fit?
We offer one free alteration (within Nigeria) on bespoke orders. Just contact us within 3 days of receiving your outfit, and we’ll sort it out.
Is there a size chart or fit guide?
Yes! We offer a detailed size chart along with Slim, Regular, and Relaxed fit styles. Bespoke options are also available with a measurement submission guide.
How long does delivery take?
Our pieces are made thoughtfully and sustainably. Please allow up to 14 business days for production and handling. Shipping takes an additional up to 10 business days, depending on your location.
Do you ship internationally?
Yes, we ship worldwide 🌍. International delivery may take up to 10 business days after your order is dispatched. Customs fees may apply depending on your country.
Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking link via email or WhatsApp. You can follow your order’s journey in real time.
Do you offer express delivery?
Yes, we do! For customers who need their outfit faster, we offer Express Delivery within 7 days at an additional 50% fee. Just select the ''Express'' option at checkout or contact us directly after placing your order.
What are your payment options?
We accept bank transfers or mobile payments for local transactions, and PayPal or Wise for international transactions. All payment details will be shown at checkout. Otherwise, contact us.
Can I return or exchange an item?
Yes, you can return an item within 5 days of delivery as long as it's unused, unwashed, and in its original condition and packaging. Please note that custom-made (bespoke) or worn items cannot be returned or exchanged. Customers are responsible for return shipping. Once we receive the item, we’ll process a refund or store credit within 7 business days.
Does Brand.it Africa sell my personal data?
No. We do not sell your personal data in the traditional sense. We may share or license aggregated, anonymized, or de-identified data (which cannot identify you personally) with trusted partners or researchers for business development or sustainability insights — always in compliance with data protection laws.
What kind of data might be shared or used in this way?
Aggregated user demographics (not individual profiles)
Why do you share this type of data?
We believe in advancing the circular fashion movement. Sharing anonymized insights helps us:
Improve our services
Support research in sustainability
Partner with brands and institutions to drive positive change
Build stronger, community-led fashion systems
Will my personal activity (purchases, EcoCredits, swaps) be published or identifiable?
No. Your personal activity remains private and is only used to provide you with your services and benefits. If aggregated data about community activity is shared, it will never include identifiable personal information.
Can I opt out of having my data used for research or business development?
You can always contact us at hello@branditafrica.com to request limitations on how your data is used beyond what is required to provide core services.
