Privacy Policy
Effective Date: 1 June 2025
At Brand.it Africa, we care about your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data across our website, digital services, and membership platforms.
1. Information We Collect: We may collect the following information when you interact with us:
Personal Info: Name, email, phone number, address, date of birth (optional), and gender (optional)
Transaction Details: Payment information, order history, Eco ID usage
Membership Data: Subscription tier, creator codes, EcoCredit activity
User Activity: Site usage, preferences, reviews, community contributions (e.g., public posts, tagged content)
Device Data: IP address, browser type, and interaction data via cookies
2. How We Use Your Information: We use your data to:
Process and fulfill your orders
Manage your membership and Eco ID benefits
Provide access to rent, swap, or buy services
Enable commission payouts and referral tracking
Communicate offers, updates, and styling tips (with your consent)
Facilitate and promote community engagement features (e.g., Eco ID recognition, EcoCredit rewards, swap activity tracking)
Improve our services and website performance
3. Sharing Your Information: We do not sell your personal data in the traditional sense (i.e., we do not sell individual personal information to third parties for direct marketing purposes).
However, we may share or license aggregated, anonymized, or de-identified data (which cannot be used to identify you personally) with trusted partners, researchers, or for business development purposes. Any such sharing will comply with applicable data protection laws and best practices.
Additionally, when participating in EcoSwap™ or Rent services, some user details (first name, delivery contact) may be shared securely with the swapping/renting party to enable transaction fulfillment.
Trusted partners and service providers (e.g., payment processors, logistics companies) who assist us in operating our services are required to maintain strict confidentiality.
4. Data Security: We employ industry-standard safeguards (e.g., HTTPS, encryption, secure servers) to protect your data. While we take all reasonable precautions, we cannot guarantee complete security for data transmitted over the internet.
5. Your Rights: You have the right to:
Access or correct your personal data
Request deletion of your data
Withdraw consent for marketing at any time
Opt out of non-essential cookies
Simply email us at hello@branditafrica.com to exercise any of these rights.
6. Updates to This Policy: We may update this Privacy Policy to reflect changes in our services, business model (including data use opportunities), or legal requirements. Updates will be posted with a new "Effective Date." We encourage you to review this policy periodically.
Contact Us: Have questions?Reach us at hello@branditafrica.com.
We’re happy to help you stay stylish, connected, and secure.
